Cindy Conover wrote:

Windows XP SP2
Outlook 2002
I am receiving the following message when opening Outlook:
"Cannot open your default e-mail folders. An unexpected error has
occurred. MAPI was unable to load the information service msncon.dll.
Be sure the service is correctly installed and configured."

Do you have an MSN account defined?
--
Brian Tillman [MVP-Outlook]