Cindy Conover wrote:

thank you for your quick response. When you say a MSN account
defined, do you mean an MSN email as my default email in Outlook? I
have no account set up. I usually use it for the calendar mostly. I
was going to set my email, but now i am getting the message and it
then asks me to open in Safe Mode. then it just hangs.

Yes, I mean an account referencing MSN, whether or not it's your default
account. msncon.dll is part of the MSN Outlook Connector. If you don't
have that installed, then close Outlook, delete the (hidden) file
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook\extend.dat,
and try restarting Outlook.
--
Brian Tillman [MVP-Outlook]