Brian,

I deleted the file but I am still having problems. When I open Outlook it
wants to open in safe mode and run detect and repair. If I click yes I get
a dialog box that pops up saying that it is migrating my account(?) and then
it will stop responding. I have tried to let it go to see if it will start
responding but after hours I gave up. Anything else?

TIA

Cindy


"Brian Tillman" wrote in message
...
Cindy Conover wrote:

thank you for your quick response. When you say a MSN account
defined, do you mean an MSN email as my default email in Outlook? I
have no account set up. I usually use it for the calendar mostly. I
was going to set my email, but now i am getting the message and it
then asks me to open in Safe Mode. then it just hangs.

Yes, I mean an account referencing MSN, whether or not it's your default
account. msncon.dll is part of the MSN Outlook Connector. If you don't
have that installed, then close Outlook, delete the (hidden) file
%UserProfile%\Local Settings\Application
Data\Microsoft\Outlook\extend.dat, and try restarting Outlook.
--
Brian Tillman [MVP-Outlook]