I hope someone can offer some advice. I use Outlook Express with problems for
the most part, except when I receive email from a particular friend who
always uses hotmail. Whenever I receive email from this person, the
"paperclip" indicates an attachment. When I open the message, in the
attachment line appears :message5.txt (message size). When I open that, I
either get a lot of junk and have to pick through all the text to "find" the
real message, or, I get an enormous amount of what I call binary picture junk
(I'm sure there is a more technical name for it) but it is basically the
spelled out numerical version of a photo. It is a bunch of jargon instead of
the photo.

When I log onto comcast.net and open my email on the web, the photos and
text appear perfectly. I have tried to play with my nortons antivirus
anti-spam settings, my Outlook Express security settings, etc to see if I
have something set wrong and if I am somehow blocking these images but I can
not figure this out. Can anyone suggest what the problem may be? It is very
frustrating that this person keeps sending me email and I have to keep
deleting them or logging on to webmail.

Thank you!