Norton, (and McAfee), programs are not compatible with OE. May I assume you
use Trend Micro for spam and are not running two AVs at the same time?
Unfortunately, OE doesn't like anti-spam programs either.

I can't say if Norton is responsible for your current problem as your post
is the first one I have seen here about Windows Desktop Search. If I were
you, I would get rid of Norton. Even if it doesn't solve this problem, you
will be glad you did down the road.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Z%zzi.20123$5y3.1805@trndny07...
Bruce,

I looked at the forum which you suggested. Some posters there complain
that questions do not get responses or answers. It does not appear to be
a very active site. I did find some references to problems similar to
mine. There are some suggestions that the problem may be due to anti-virus
or anti-spam conflicts (I use Norton and Trend Micro). The only remedy I
found, which supposedly was suggested by Microsoft, was to switch to
Google Desktop Search. I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA