"Jan Groshan" wrote in message
et...
I just tried to send an email with an attachment that is "housed" on
a computer that I'm networked to, but I wasn't able to attach it. I
could attach a file if it were on the same computer that the Outlook
2007 was on, but not one that had to be accessed through My Network
Places. I assume I have some setting somewhere that's keeping me from
being able to attach the file. Anybody have a clue?


Could you clarify what 'I wasn't able to attach it' means? What did
you do to try to attach it?

I clicked the "paper clip" (attach file), navigated to the network
drive that contained a .pdf file I wished to attach to an email,
highlighted the file, but it would not attach to the email nor would it
appear in the "File Name" box at the bottom of the screen next to the
"insert" button. Step by step, I:

Clicked on New Email
Entered the recipient's name
Entered the Subject of the email
Typed a short note in the message body ("Here's the file we talked
about.")
Clicked on the "Attach File" button (the paperclip)
Went to "My Network Places"
Worked my way to the folder that contained the .pdf file I wanted to
attach
Highlighted the file (and tried double-clicking it)
Nothing happened .... it did not attach to the email.

As a lark, can you exit outlook, go to Start - Run and run outlook
/safe and try composing a new message and attaching the file that way?

I mean, I'm assuming the cancel button still works when you do the
above steps, and that the Insert button actually does depress to show
you're pushing it.

Can anyone else in your office attach files this way from a network?
Also, do you have full control to that share, or just read-only access?


There are just two of us networked. Yes, the file is shared, and we both
have full control.

And, like Milly suggested, what happens if you disable Norton on that
other machine?

If I disable Norton, then I'm unprotected! I don't think I should have to
disable Norton every time I want to send an email with an attachment and
then enable it again after the email is sent. BTW .... I tried again this
afternoon and WAS able to do an attachment. Odd it didn't work the other
day. Maybe the fact that both computers got rebooted in the interim had
something to do with it.

It's part of troubleshooting. If it works with it disabled, then you need
to talk to Norton to figure out what's wrong. If it doesn't, then you know
that's not what is causing the problem. It's pretty common in
troubleshooting.

And you're right, you shouldn't have to disable norton every time you want
to send an email with an attachment. That's why you would talk to Norton to
get it fixed, or find a different program to take its place.

--
f.h.