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Old August 28th 07, 01:32 AM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default error message when opening Outlook

Marie wrote:

Purchased and downloaded Stand Office 2007 upgrade, I previously has
Office SB 2000. I installed and I am unable to open Outlook. I get an
error message "Microsoft exchange is unavailable. Cannot open your
default e-mail folders. The information store could not be opened." I
presently get my personal e-mail from outlook express. I also connect
to my work's VPN and they use Outlook 2003 to let me view my e-mails
from work. Is ther something I am not doing correctly? I am getting
very frustrated. Excel, word and Power point seem to be working fine.
I have run office diagnostics and it says everything is fine.


Did you create a new mail profile with the Mail applet in Control Panel?
--
Brian Tillman [MVP-Outlook]
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