I am assuming the account in question is a account. If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...up-msoex5.html. Note Step
#13: the Account name entered should be "name", not ".

5. Reconnect to the internet and test the account's ability to Send and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall (be it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a NAT
firewall, you might consider not using a third-party firewall like ZA or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a) compact
all folders in the old identity, (b) import messages from the old identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data
http://www.insideoe.com/faqs/how.htm#importOE5
--
~PA Bear


Hutch309 wrote:
Hi
I'm running Windows NT Profissional 2000 Version 5.0 built 2195: service
pack 4.
Physical memory 260.848kb
Zonealarm Free version #7.0.337.000
I uninstalled AVG several weeks ago as I was having the same problem,
receive but not send.
I'm wondering if I should change to XP ?
hutch309

"PA Bear" wrote:

Please state your Windows version.

Are you running ZA Free or Pro?

Have you uninstalled AVG Free Anti-Virus?

I have some ideas but I need your answers to the above first.
--
~PA Bear

Hutch309 wrote:
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I
closed the program down. Tried to send e-mail to 2 different people and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309

"PA Bear" wrote:
...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3) see if
things improve.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?
and
also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must
upgrade
to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible
causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my
e-mail account. My problem is no doubt simple but I cannot fit it
even
instructions from NetZero. I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing
port is 25 but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port
is
110 okay