Disabling Norton sometimes makes no difference on some systems and their setup. You will need to uninstall Norton completely using the uninstall tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Hutch309" wrote in message ...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I
closed the program down. Tried to send e-mail to 2 different people and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton Internet
Security of Norton 360 installed, you can (1) disable or uninstall ZA Free,
(2) enable the Windows Firewall and then (3) see if things improve.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net? and
also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must upgrade
to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is
110
okay
Help