Best help I can give you is to suggest you leave his mail in the server
mailbox. There are a whole host of reasons not to save the mail to a PST
file unless you absolutely have to.

http://www.swinc.com/resources/excha...ST%2 0=%20BAD


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm


wrote in message
ups.com...
We are currently using Exchange 2003 and Outlook 2003 mail client.
One of our ask us to configure his Outlook client to delivery his mail
to a pst file local to his machine, instead of leaving it in the
server. This configuration workrd for a while and it suddenly stopped
delivering his mail to his pst file, but just leaving them in the mail
server. To make Outlook deliver his mail again to his pst file we
need to enable the " Cached Exchange Mode" and configure Outlook to
manually connect to Exchange.

When we change the configuration back to its original state it will
continue to work for sometime until the end of the day, when he
connects back to the network it will happen again. More recently this
exercise will happen a few times a day.

I'll appreciate your help.