You haven't said what nethod you use - there are a few.

Try Insert Item

Try changing just that 1 email to Rich Text and see if that works (it's in
the toolbar at top of screen when you open an email)

Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles he www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375

"TimInSF" wrote in message
...
I have Outlook 2003 and I want to be able to insert a contact into an email
in text form. The option is greyed out when using Word as the editor. I
want to continue to use Word as my editor.

Does anyone know a work around? Right now I have to open up the contact
and
cut and paste every phone, Address, name etc.

Thanks,

Tim