Hi Diane,

Thanks for the reply. Yes, first thing we did was create a new Outlook
profile. Unfortunately, it didn't help; same issue.

-John


On Sep 14, 5:41 am, "Diane Poremsky [MVP]" wrote:
did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/