Birthdays/Anniversaries & Activesync/WMDC
Thank you for getting on that so quickly Russ.
However, does the sync software not pull this information from my Outlook
Contacts/Calendar? I cannot fathom why many items appear incorrectly if the
duplication does not originate on the windows system a la Outlook. The sync
software is just supposed to pull the data over from Outlook to the phone
without any manipulation of data. If it was the sync software I would think
ALL birthdays and anniversaries would have a (x) but that is simply not the
case. Many do appear fine.
If you are positive that this issue resides with ActiveSync And the new WMDC
for Vista users, can you please give me direction to the appropriate location
to seek an answer? Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote:
Unfortunately this is not an Outlook issue. Synchronization problems are
exclusively within the purview of the synchronization software. If T-mobile
doesn't know how to support that, you might try in an Activsync or Windows
Mobile group.
--
Russ Valentine
[MVP-Outlook]
"Sean" wrote in message
...
Good evening and thx in advance for all help.
I have sought advice from my mobile provider (TMobile - using the dash
phone) and was told by their 3rd level engineers to ask the Outlook
experts.
I am using Office 2003 SP 2. I am currently using Vista Home Premium with
Mobile Device Center but have experienced the same issue since XP Pro SP 2
with Activesync 4.5 and earlier.
I have no duplicate birthdays or anniversaries for my contacts in Outlook.
However when I sync to my cell phone and look at the Calendar on my cell,
several (but far from all) of these recurring birthdays and anniversaries
appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in
the
().
I imagine that the () is due to a duplicate entry at some point, just as
if
you tried to copy a file with the same name to the same folder and it
would
append a (1) to the end of the file name.
Question is why can I not see this in Outlook on my PC? In Outlook,
everything appears spot on. I have had duplicate entries in the past for
one
reason or another but I have long eliminated these. I have also tried
deleting the birthday or anniversary from the Outlook Calendar (deleting
the
series) and separately tried deleting it through the Activities Tab in the
Contact itself. Then I go back to the respective fields in the contact
and
re-add the dates I need. I think this has resulted in the further
appendages, ie. (2), (3), (4). There are also many of my contacts
birthdays
and anniversaries that read correctly on the calendar on my cell, but I
cannot discern a reason, as I know I have tried to force a (1) etc. on
certain contacts unsuccessfully.
It is more annoying than anything to not have consistency in the calendar
view on my cell phone. I am sorry for the long post and if I need to
further
clarify any part of this issue please let me know and I will do so.
I have searched far and wide for a solution or even just a clue to no
avail.
MVPs please shed some light for me.
Thanks for all you do.
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