I am membership chairman of a large pensioners group and frequently send a
large number of emails (1100) to members using Worldcast bulk email
program.

Every time I do this, I get about 10 emails back from people telling me the
body of the email was blank. In each and every case the person having the
problem is an OE user. I generally send the emails in HTML in order to be
able to display different sizes and colours of fonts. Personally I use
Outlook and never have these kinds of problems.

I have searched the MS support and see several suggested ways around this, I
see an equal number of messages from people who have tried these suggestions
with no results. Is there a definitive answer to this problem, that I could
pass on to my OE users,most of whom being pensioners are not very
technically oriented ?

Thanks