It's the synch software that matters. So if indeed you are using Activesync
then someone in that group might have seen a similar problem. If it is third
party or proprietary synch software, then support will have to come from
those developers.
There are a host of good, free news readers out there. I've only ever used
Outlook Express. It's not particularly good, but it's free and already on my
hard drive (whether I want it or not).
--
Russ Valentine
[MVP-Outlook]
"Sean" wrote in message
...
I was going to ask for a free news reader suggestion.
The dash is a smartphone, not a pocket-pc; I don't know if that matters if
you feel the problem lies with the software itself. I just think someone
else would have reported this issue by now, especially if it is sync
software
related and multiple peeps should be seeing it.
"Russ Valentine [MVP-Outlook]" wrote:
microsoft.public.pocketpc.activesync pops up right away.
--
Russ Valentine
[MVP-Outlook]
"Sean" wrote in message
...
Can you please better direct to those groups? I seem to be having a
hard
time finding them.
"Sean" wrote:
Thank you sir, you are in fact The Man.
"Russ Valentine [MVP-Outlook]" wrote:
Outlook's only role in synchronization is to provide a consistent
database
and interface to the various synch programs. Any problems that arise
with
synchronization are a result of the synch program, not Outlook.
There
are
newsgroups for both Activsync and Window Mobile on these news
servers.
--
Russ Valentine
[MVP-Outlook]
"Sean" wrote in message
news
Thank you for getting on that so quickly Russ.
However, does the sync software not pull this information from my
Outlook
Contacts/Calendar? I cannot fathom why many items appear
incorrectly
if
the
duplication does not originate on the windows system a la Outlook.
The
sync
software is just supposed to pull the data over from Outlook to
the
phone
without any manipulation of data. If it was the sync software I
would
think
ALL birthdays and anniversaries would have a (x) but that is
simply
not
the
case. Many do appear fine.
If you are positive that this issue resides with ActiveSync And
the
new
WMDC
for Vista users, can you please give me direction to the
appropriate
location
to seek an answer? Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote:
Unfortunately this is not an Outlook issue. Synchronization
problems
are
exclusively within the purview of the synchronization software.
If
T-mobile
doesn't know how to support that, you might try in an Activsync
or
Windows
Mobile group.
--
Russ Valentine
[MVP-Outlook]
"Sean" wrote in message
...
Good evening and thx in advance for all help.
I have sought advice from my mobile provider (TMobile - using
the
dash
phone) and was told by their 3rd level engineers to ask the
Outlook
experts.
I am using Office 2003 SP 2. I am currently using Vista Home
Premium
with
Mobile Device Center but have experienced the same issue since
XP
Pro
SP 2
with Activesync 4.5 and earlier.
I have no duplicate birthdays or anniversaries for my contacts
in
Outlook.
However when I sync to my cell phone and look at the Calendar
on
my
cell,
several (but far from all) of these recurring birthdays and
anniversaries
appear as "John Doe's Birthday/Anniversary (1)." Some say 2,
3,
or 4
in
the
().
I imagine that the () is due to a duplicate entry at some
point,
just
as
if
you tried to copy a file with the same name to the same folder
and
it
would
append a (1) to the end of the file name.
Question is why can I not see this in Outlook on my PC? In
Outlook,
everything appears spot on. I have had duplicate entries in
the
past
for
one
reason or another but I have long eliminated these. I have
also
tried
deleting the birthday or anniversary from the Outlook Calendar
(deleting
the
series) and separately tried deleting it through the Activities
Tab in
the
Contact itself. Then I go back to the respective fields in the
contact
and
re-add the dates I need. I think this has resulted in the
further
appendages, ie. (2), (3), (4). There are also many of my
contacts
birthdays
and anniversaries that read correctly on the calendar on my
cell,
but I
cannot discern a reason, as I know I have tried to force a (1)
etc. on
certain contacts unsuccessfully.
It is more annoying than anything to not have consistency in
the
calendar
view on my cell phone. I am sorry for the long post and if I
need
to
further
clarify any part of this issue please let me know and I will do
so.
I have searched far and wide for a solution or even just a clue
to
no
avail.
MVPs please shed some light for me.
Thanks for all you do.