Did you ever have the trial version of Office 2007 on the new laptop? If yes, did you use Outlook 2007?

--�
Milly Staples [MVP - Outlook]

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After furious head scratching, Goldlexus asked:

| Nope nothing more. I have not changed versions of the program like
| the error message indicates. I installed from the very same OfficeXP
| disks I had installed pre-reformat. I have done an Import/Export
| before using the same disks and method when I bought this laptop and
| transfered everything to it. I also did the Import/Export method when
| I did a reformat/clean install going from WindowsXP to Vista. No
| problems then either.
| Looks like I may be screwed?
|
| "Russ Valentine [MVP-Outlook]" wrote in message
| ...
|| Doesn't fit. What you did would not result in that error message.
|| There must be more to this story.
|| --
|| Russ Valentine
|| [MVP-Outlook]
|| "Goldlexus" wrote in message
|| news:sj%Hi.4775$603.3829@trndny02...
||| I have MS OfficeXP version 2002 running on Vista. It is the same
||| version I had pre- reformatting.
|||
||| "Russ Valentine [MVP-Outlook]" wrote in message
||| ...
|||| Clarify the versions of Outlook that are involved here.
||||
|||| --
|||| Russ Valentine
|||| [MVP-Outlook]
|||| "Goldlexus" wrote in message
|||| news:nz_Hi.4933$Yb2.520@trndny08...
||||| No I don't. I thought backing my data up using the Import/Export
||||| was sufficient. I haven't had problems in the past.
||||| Stupid HP reformatted my harddrive to replace the motherboard. I
||||| backed up everything and have restored everything except Outlook.
|||||
||||| "Russ Valentine [MVP-Outlook]" wrote in
||||| message ...
|||||| Exporting and importing are never the correct way to transfer
|||||| Outlook data. They are a good way to corrupt or lose data, which
|||||| I suspect you have done. The only way to transfer Outlook data
|||||| is simply to make a copy of your Outlook data file. Do you have
|||||| a valid backup or copy of your Outlook data file?
|||||| --
|||||| Russ Valentine
|||||| [MVP-Outlook]
|||||| "Goldlexus" wrote in message
|||||| news:FLZHi.2916$fz2.891@trndny03...
||||||| I had to have my laptop repaired. It was suggested that I back
||||||| up everything before sending it in. So I did. I am now trying to
||||||| reinstall all the programs and data that was erased during the
||||||| repair. I backed up my Outlook (before repair) using the
||||||| Import/Export in Outlook and saved it on DVD. I have been
||||||| trying to restore the data but it wont let me. If I try to
||||||| Import from the DVD I get the message: "File access Denied: You
||||||| don't have the permission required to access the file
||||||| D:\Outlook.pst." Okay. Than I tried moving the file off of the
||||||| DVD into my Documents folder on my HD and tried again. Now I
||||||| get the message: "The File
||||||| c:\Users\username\Documents\Outlook.pst is not compatible with
||||||| this version of the Personal Folders information service.
||||||| Contact your administrator". How can I restore may data?
||||||| Nothing seems to be working.