Hi Bob,

It can be difficult getting accurate information from support personnel.
They almost always assume there isn't a problem on their end. It might help
in finding an answer to know what news server you are attempting to use.
Someone reading this might have direct knowledge or a search of the Web
might lead to others experiencing the problem.

Sometimes a typo in the required authentication information can be difficult
to spot -- not to suggest this is the cause of your issue, but has happened
to me.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"dogbreeders" wrote in message
news Hello Frank. I negected to tell you that I can get my email correctly, only
newsgroups problem. I followed the instructions and deleted the Protected
storage system provider. This was reloaded when OE was restarted, same
problem. I also removed the newsgroup account, and reentered the
information.
Same problem.
--
Thanks, Bob


"Frank Saunders, MS-MVP OE" wrote:

"dogbreeders" wrote in message

I am trying to access newsgroups through my ISP. They say that I have
all the correct information in OE for accessing newsgroups. System
keeps asking for my signon and pw.

Your Outlook Express Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/kb/264672
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."