You mention anti-virus software; is it possible that interaction with Windows
Live OneCare could cause the problem with OE6? I'm also experiencing problems
with OneCa it displays a red status prompting me to turn on virus and
spyware monitoring. When trying to turn it on, an error message stating
"Cannot change virus and spyware protection settings at this time" pops up.
"Frank Saunders, MS-MVP OE/WM" wrote:
"edthanet" wrote in message
...
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to
access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve
this
problem.
From http://www.fjsmjs.com/OE/blnkmess.htm
Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.
--
Frank Saunders, MS-MVP OE/WM
Do not send mail.