It sounds like you have gone into a restricted mode and the software needs
activation.
Try with a new profile and if that doesn't work I'd contact Microsoft
licensing.

--
Bill R MVP
"pshkbb" wrote in message
...
I am at an impasse with outlook. For some reason my outlook 2003 will no
longer allow me to add new appointments (nor contacts to my address book)
or
edit existing data. The "new" button is no longer highlighted so I can't
click it and when I right click the "add" option is also not available for
me
to use. Addtionally, outlook will not allow me to back-up my existing
data.
any ideas as why this is happening?

I am wondering if this is happening because I never bothered to register
my
outlook or if there is something else afoot. Also, I am concerned that any
new data I added on my phone will be lost when I sync it to the desktop.
help - any thoughts? I am not getting any error messages and I have tried
to repair and reboot but to no avail.