Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~PA Bear


Kim190456 wrote:
Yes MS Office & Outlook are installed

"PA Bear" wrote:

Windows version?

Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Kim190456 wrote:
I have skybroadband and am trying to use Outlook 6 for emails. I have
set
up
the account in accordance with their instructions. The problem is I can
recieve emails by clicking on send/receive. But when I try to send or
create
a new mail I get following message. 'there was an error opening this
message. An error occurred. Can anyone help me