Try creating a new mail profile instead (also from Control Panel | Mail),
then tell Outlook to start with that profile. See if that helps.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Lmos" wrote:

I just installed Outlook 2003. When I try to open it, it gives me the
following error and closes:

"Unable to open your default e-mail folders. Outlook could not start because
a data file to send and receive mail could not be found. To add a data file,
such as a personal folder file, double-click the Mail icon in Wondows Control
Panel."

When I try to add such a data file, it doesn't give me the option to select
the "types of storage" - thus I cannt add a new data file. Is there anyone
out there that could possibly help me? I am trying to have a working Outlook
program so that I might back up a malfunctioning iPhone that needs to be
replaced - I don't want to lose over 400 contacts and my calendar info..

Please help...