Thanks, but how do I create a few macro buttons that, when clicked, will
reply to the open received email message using a template create as you
suggest?

Thanks,

Jay.


"neo [mvp outlook]" wrote in message
...
If you are looking for a 3rd party solution, I have always pointed folks
to http://www.emailtemplates.com/.

Other than that, yes, you can create/use templates. Creating a template
is done by creating a new message with your boiler plate text. Once that
is done, select File Save As and change the type dropdown at the bottom
to Outlook Template (*.OFT). Save the *.OFT to the file system. From
there you can either create macros that reply with the template or just
create desktop shortcuts and cut/paste the email address from the customer
inquiry to the reply.


"JGGS" wrote in message
...
Hi everyone,

For reason that I won't go into, my company still uses Outlook 2000 (and
the rest of Office 2000). We have to send very similar e-mails (apart
from different recipient and date) to many different people all the time.
There would be about eight or ten standard emails involved. Up to now we
have been just cutting and pasting from old e-mails into the new ones and
making the adjustments as need.

Can we in Outlook 2000 set up templates for this and when we need to
send, say, "Response 3" to a customer, can we just select that template.
Better still can we put eight or ten macro button on the toolbar for each
template and just click the button for the desired response template to
appear as the email?

Would love if someone out there could help. Remember it's Office 2000 and
Outlook 2000.

Thanks a lot.

Jay.