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Old September 29th 07, 12:03 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
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Posts: 958
Default Outlook won't open

Here are a couple things to try:

1. Run the FIXMAPI tool:

http://support.microsoft.com/kb/228457/en-us
Description of the Fixmapi.exe Tool Included with Internet Explorer 5

2. Delete or rename MSMAPI32.DLL and run Detect and Repair.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"SCHWAB" wrote in message
...
Hi,
Ok here is the details of the error:

Error Signatu
AppNameutlook.exe AppVer:11.0.5510.0 AppStamp:3f1380f0
ModName:msmapi32.dll ModVer:11.0.800.2.0 ModStamp:4373069d
fDebug:0 Offset:00022026

I hope this helps!

"Hal Hostetler [MVP P/I]" wrote:

We need to know what that error message says. When you get an "Illegal
Operation" or "encountered a problem" message, there is usually a

"Details"
button, or a "click here" link to see the error report. When you click

on
the button/link, it will give a message like: XXXX caused an error in

YYYY
and a bunch of register nonsense or it will list the Appname XXXX and
Modname YYYY. The XXXX and YYYY are important to identify the cause and
solution. You can ignore the rest of the message.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"SCHWAB" wrote in message
...
We installed the new version of internet explorer and when we try to

open
microsoft outlook 2003 it won't open. We get a message saying

microsoft
outlook has encounter a problem and needs to close. We uninstalled the

new
version and put on the last version and now still can't get into

Outlook
(the
same warning comes up)!






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