Are you 100% sure you typed the correct username/password when prompted?
Remember that password is case sensitive.

"Stefanie" wrote in message
...
I get an error when I open Outlook and it shows my with
my password underneath it and Iclick okay, but it says the password isn't
right.
Do I have to set up an email address somewhere to have
?
Or is that what you do when you add an account?
And I don't think no one in the office really knows how to set their email
up. I have a couple of notes given to me, and that's what I've been using.
Any other suggestions?
Thank you.

"K. Orland" wrote:

What happens when you try to set it up? Any error messages and/or
numbers?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Stefanie" wrote:

I am completely new at this and I need some help!
I am trying to add an email account to Outlook. Our company uses SBC
Global.
I go to Accounts and click add and follow the steps. But it doesn't
seem to
work.
Can anyone help me?!
Thank you!