betsyb wrote:

There is a tool bar inside the letter area when I try to respond in a
NG. I don't know how I got that there.

Betsy,
Usually, I either X (top right corner) it out OR drag it back up to the
top of the menu items.
Depends what toolbar it is .
If you point (do not click, just point) at an ICon, on the toolbar, what
does it say?
J