Plenty of things. Could even be sender side. If it shows up twice in OWA it
is probably a sender related issue. Check the header info for more details.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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http://www.msoutlook.info/
Real World Questions, Real World Answers

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"John" wrote in message
...
Hi

outlook 2003 with exchange 2003. Once in a while a user receives two
copies off an email. What could be the problem?

Many Thanks

Regards