If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"ajfield" wrote in message
...
hi brian. yep the check box is dimmed and i am using outlook 2003


"Brian Tillman" wrote:

ajfield wrote:

i want to add contacts to my address book, but when in properties the
box to tick does not become highlighted, how can i change this.

Do you mean the "Show this folder as an e-mail Address Book" check box is
dimmed? This is a sign of a misconfigured Outlook Address Book service.
You tell us your Outlook version and we can tell you how to fix it.
--
Brian Tillman [MVP-Outlook]