The rules would not work if the folders are not there to move the files (emails) into them, so that part is understable. We just need to address why the folders are disappearing and how to prevent it.

I need some clarification on where these folders are located. Are they sub-folders of Personal Folder. I have seen where an entire Personal Folder is no longer available but not a specific folder with the Personal Folder.

Kind Regards,


--
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group