On Oct 15, 11:42 am, "F. H. Muffman" wrote:
"dewey1973" wrote in message

oups.com...

Does it have to be in cached mode for the undo delete to work
correctly?

Can ANYONE help me with this?

Well, I'll bite...

What message *does* it Undelete?
Is the message you want to restore in the Deleted Items folder?
Does it *always* do it?
How are you deleting the message? What are the *exact* steps you follow to
make this not work?
What type of mail server? You mention cached mode, so I'll assume Exchange,
but, I want ot make sure.
Is the mail in a PST or on the server itself?
--
f.h.

It usually undeletes a message deleted earlier in the day or nothing
at all.
The message I'm trying to undelete is always in the deleted items
folder.
It does not ALWAYS do this. It does it a vast majority of the time.
If I am in the message I delete it by clicking the X icon. If I'm in
the inbox mostly use the delete key, but I sometimes use the X icon.
To undelete I mostly use ctrl-z.
My company uses exchange.
Mail is kept on the server.