Thread: Not Responding
View Single Post
  #2  
Old October 22nd 07, 02:12 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Not Responding

There are a number of possibilities, so I think it's best to start with the
easiest.

Move all mail out of any default OE folder to user created folders.

Follow up by compacting.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, you may have a damaged identity especially if it is the
default Main Identity. File | Identity | Add New Identity. Create a new one
and test it. If all is well, you can import your messages and Address Book
from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Do the above, reboot, and then let us know if it helped.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Bill" wrote in message
...
Just within the past week or so, OE freezes
following the morning's boot "if" I click on
"Send/Recv". Other functions "Newsgroups",
folder and message views function normally,
but as soon as I click on "Send/Recv" OE
"hour-glasses" and I have to cancel with the
Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill


Ads