I notice now that the problem is more severe. I cannot reply to messages,
save is not working. It seems that most of the functionality is disabled. I
can receive emails but cannot answer them.
Any clue? this is very bothering.
Thanks!

"YLY" wrote:

I installed outlook 2007 and now I try to customise it but I notice that the
Tools/Opions and Tools/Customize menus are disabled. Why and how to enable
them?
thanks