Microsoft will not provide any assistance with a trial version so your statement that they will charge $xx for support is bogus.

That being said, what type of mail account are you trying to use? Have you checked with your ISP to confirm your credentials that you are trying to use are correct? Have you tried removing and re-adding your account?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jmsbois asked:

| I have a trial version of Outlook 2007. I am continuously being asked
| for my password, and cannot send or recieve mail. I have tried
| reconfiguring my password, but it doesn't help. This is very
| frustrating. Anyone else with problems like this? Microsoft wants to
| charge me $59.00 to ask them for help.