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Old October 29th 07, 01:05 AM posted to microsoft.public.outlook
Diane Poremsky
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Posts: 2,402
Default Empty "Junk E-mail" Folder on the shortcut menu GRAYED OUT

how are you connected to msn? using the connector or http?

--
Diane Poremsky [MVP - Outlook]
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"TERRY" wrote in message
...
Milly,
I have misstated my problem. Delete “Junk E-mail” is grayed out. I did
not
realize I do not have Empty “Junk E-mail” listed as a command on the
shortcut
menu. This is only in the Junk Mail folder on my MSN E-mail account that
I
am reading in Outlook 2007. I have never used Outlook before. I have a
new
E-mail at work that is set up to read in Outlook and my MSN account is
added
to it. The Empty “Junk E-mail” command is listed in my office Junk Mail.
Sorry for my confusion I am a new user of Outlook.
I will follow all instruction you offer and may need to give you more
information, please let me know.
I did run Office Diagnostics - No problems found
I am running McAfee virus protection and McAfee Security Center
Thank you for tring to help me,
Terry

"Milly Staples [MVP - Outlook]" wrote:

Have you run Office Diagnostics yet? See if that will fix the problem.
Do you have any third party anti-spam programs installed as well?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TERRY asked:

| When I right click on Junk E-mail Folder the " Empty Junk mail"
| Folder is grayed out. I have to delet messages one at a time. How
| do I turn this option on?
| Office Outlook 2007
| Thanks,
| Terry

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