The bug is not in OE, it's in Norton. And it doesn't hit all people all
the time.

When you switch users with Norton having anti-virus or anti-spam
scanning enabled, Norton goes through a reconfiguration. Usually it
works OK, but sometimes it doesn't. When it doesn't work OK, OE can't
get to the mail server because Norton has inserted itself between OE and
the mail server and Norton is confused as to the mail server and/or
logon settings.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bill" wrote in message
...
The subject above was discussed back in July or August. The preferred
solution was to remove norton av and replace with other av software.
I had
the same thing happening, but since I rarely switched users I chose to
live
with the problem. For some reason I tried switching users and had no
problem
retreiving mail. Has one of the recent updates corrected this error
--
Thanks;
Bill