Well Brian, you get a "No" for "did this post answer your question, since you
are unnecessarily abrupt/rude, and you needlessly disagree with what I
previously said, which was indeed the case. I find these Microsoft forums,
sadly, to be unhelpful, difficult to navigate, and full of unpleasant
unhelpful people. It is surprising, browsing the threads, to see how many
people have the same question I do-it's not a difficult one to ask, although
it seems to be impossible to solve.

Not only does nobody answer the question, but respondents nearly always have
to make some pointless jab at the person asking the question, either
contradicting the questioner, or making some rude comment about some detail
omitted, or pointlessly asking "Why do you want to do that?" Really it's
none of your business. If the question can be understood, answer it. It
doesn't matter why.

Another issue: In many of the threads, people want to know what version of
whatever software is being asked about--fair enough. Do you know why people
don't mention it? It's not because they're stupid; it's because Microsoft
makes you enter that information into its various forms, in my case twice,
before you reach the forums. Forgive us for mistakenly thinking that this
information would be known, or that our message would be routed to a forum
dedicated to the software version we already identified. Moreover, you can't
edit your post after you submit it, so that basic information can't be added
later. This is the only forum I've posted to where I cannot edit a post
after the fact.

And you get a double no for providing an arcane, undetailed response
regarding creating a new mail profile and PST, that only provides about 1/3
of the needed information. Last night I figured out how to solve my problem
on my own, and it did include creating a new .pst, but that was only a part
of the solution. The brunt of my problem was that there were multiple
profiles in Outlook that had cluttered the Mail panel with loads of
folders--it was a mess, and I wanted to start over with a blank Outlook
slate. The other pst files had to be deleted; just creating a new one would
be that much more cluttered. You can assume if I were knowledgeable enough
about the software to understand your half-response, I would never have
needed to ask the question in the first place.

Everybody: Get some manners, and answer questions in a thorough and
specific way, and explain all Microsoft-related jargon. And perhaps use some
of your brusque energy to pester that billion-dollar company, Microsoft,
about why it provides such lackluster service and katywompus software to its
customers.

"Brian Tillman" wrote:

Chuck wrote:

I've deleted the .pst file, which only resulted in the loss of my
contacts, not the mail folders or their contents.

Impossible, since the Contacts and mail folders are all in the same file.

Create a new mail profile (Control Panel's Mail applet) and new PST and
you'll be back to a clean Outlook.
--
Brian Tillman [MVP-Outlook]