"Jason" wrote in message
...


"Ron Sommer" wrote:

Did you delete outbox.dbx and sent items.dbx after archiving the
messages?
--
Ron Sommer

"Jason" wrote in message
...
We have a client with two workstations that send messages out to the
recipient repeatedly. The message sends, of course, but never leaves
the
outbox. We have scanned for viral infections and even archived the
2+GB
dbx
for the sent items and outbox folders. What are we missing? Could it
be
time to move up to Outlook 2003 or is this a virus that we have failed
to
totally remove. It seems that the problem will stop after we "fix" it
only
to continue a couple of days later.

Thanks in advance





We moved the contents of the folder to the desktop to store and left the
DBX's intact. Should we delete them also and start from scratch?

Thanks

Yes
Empty Sent Items and Outbox.
Tools, Options, Maintenance tab, Store Folder button, right click, Select
All, right click copy.
Close OE.
Start, Run, right click, Paste.
OK
Delete Sent Items.dbx and Outbox.dbx. These are hidden files. Show hidden
and system folders must be selected under Folder Options.
Restart OE.