Define "second email name" - there is no such thing. Are you trying to add an account? A user profile? And please post the exact error message you get from your ISP as the paraphrasing does nothing to assist with troubleshooting.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Mike LB asked:

| Have Outllook 2000. Attempting to add second email name to outlook.
| Getting error message when trying to send/receive new emails. Content
| of error message is server will not accept user name and password.
| Dialog box requesting user name and password appears I fill in
| information but continue to get error.