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Old November 19th 07, 06:48 AM posted to microsoft.public.outlook.contacts
J Goldsmith[_2_]
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Posts: 2
Default Can't see outlook contacts when writing an email

Hi Brian, thanks for your help.

I did this:
Step 1: Install the Outlook Address Book service
To do this, follow these steps, as appropriate for the version of Outlook
that you are running.
Microsoft Outlook 2002 and Microsoft Office Outlook 2003
1. On the Tools menu, click E-mail Accounts.
2. Click to select View or change existing directories or address books, and
then click Next.
3. If your Outlook Address Book is listed, click Cancel, and then go to the
steps in the "How to Mark Your Contact Folder for Use with Your Address Book"
section.

and I found something called "outlook address book" in this location, so I
cancelled.

Then I did this:
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as
an e-mail address book check box, type a descriptive name, and then click OK.

on the inbox, but it did not display something called an "outlook address
book" tab.

By the way, how are you supposed to bring data in if you don't import it? I
looked for instructions on the microsoft website, but couldn't find any for
anything but importing.

"Brian Tillman" wrote:

J Goldsmith J wrote:

I have Outlook 2003. My computer had to have the OS reinstalled, so
I backed up my outlook info. I imported the contact info in (using
the import tool), and I can see it when I click on "Contacts", but
when I am in a new email, and try to use contacts to address the
email, it says there is nothing there. It seems my contacts are
disconnected to the email address operation. Appreciate any help
given.


Your problem is caused by the fact that you imported. There is never any
reason to import from a previous version of Outlook. Configure your Outlook
Address Book service, as described here countless times.
http://support.microsoft.com/kb/287563/en-us
--
Brian Tillman [MVP-Outlook]


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