Hello Russ,

Well, as much as I may agree with you the answer wasn't very helpful as I've
clearly worked this with Blackberry already. I've also seen other posts by
MVPs that indicate that indeed Outlook is configurable regarding the form of
the phone numbers stored in Contacts. So, please ignore the reason for my
question and let me know if there is a public way to configure Outlook to
store the numbers in different ways.

Thanks, Don


"Russ Valentine [MVP-Outlook]" wrote in message
news
Clearly that is Blackberry's job, not Outlook's. Outlook's job is to
present one consistent format to all clients. It is the clients'
responsibility to know what that format is and how to use it. Tell
Blackberry to get its act together.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
I am using Blackberry's Desktop Software to syncronize with my MS Outlook
Contacts list. The onboard caller-id function of the phone that is
supposed to correlate the incoming phone number to a name of a contact
(should the number be in my contacts list) isn't working. According to
help from Blackberry the problem is the "form" of the numbers as they're
being loaded on the Blackberry from MS Outlook. Specifically, apparently
the fact that the numbers are stored in the form of (###) ###-#### instead
of something like ###-###-#### is keeping the phone from realizing that
the incoming number is one that is in the contacts list... So, the
question here is how do I change the form in which the phone number is
stored in MS Outlook to be ###-###-#### instead of (###) ###-####?

Thanks, Don