Not sure what you were seeing, but in fact masking of phone numbers in
Outlook is hard coded and always has been for the reasons I mentioned. I
don't see how Outlook could be designed any other way.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
Hello Russ,

Well, as much as I may agree with you the answer wasn't very helpful as
I've clearly worked this with Blackberry already. I've also seen other
posts by MVPs that indicate that indeed Outlook is configurable regarding
the form of the phone numbers stored in Contacts. So, please ignore the
reason for my question and let me know if there is a public way to
configure Outlook to store the numbers in different ways.

Thanks, Don


"Russ Valentine [MVP-Outlook]" wrote in message
news
Clearly that is Blackberry's job, not Outlook's. Outlook's job is to
present one consistent format to all clients. It is the clients'
responsibility to know what that format is and how to use it. Tell
Blackberry to get its act together.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
I am using Blackberry's Desktop Software to syncronize with my MS Outlook
Contacts list. The onboard caller-id function of the phone that is
supposed to correlate the incoming phone number to a name of a contact
(should the number be in my contacts list) isn't working. According to
help from Blackberry the problem is the "form" of the numbers as they're
being loaded on the Blackberry from MS Outlook. Specifically, apparently
the fact that the numbers are stored in the form of (###) ###-####
instead of something like ###-###-#### is keeping the phone from
realizing that the incoming number is one that is in the contacts list...
So, the question here is how do I change the form in which the phone
number is stored in MS Outlook to be ###-###-#### instead of (###)
###-####?

Thanks, Don