Then you're probably using the obvious button (but it's the wrong one). You
need to use the Insert Merge Fields button not the big, labelled one to its
right "Insert Word Fields" It's a common trap

So select the Contacts, Tools, Mailmerge, To email, type subject, OK.
Use the Insert Merge Fields button to access all of your fields including
user defined ones. On that screen just scrolldown and find the fields and
double click them as required. (click no checkboxes as the preset ones are
perfect)



--
Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"GreenSaxo" wrote in message
...
Thanks for the reply Russ,

but it doesnt solve my problem... once i have clicked mail merge in
outlook,
and selected either a new document, or a previous document i have saved,
it
still doesnt allow me to use my user-defined fields as merge fields... it
comes up with a huge list.. but not my fields

"Russ Valentine [MVP-Outlook]" wrote:

Start your merge from Outlook in order to access user defined fields.
--
Russ Valentine
[MVP-Outlook]
"GreenSaxo" wrote in message
...
Hello,

i have set up my contacts, with some user-defined fields, and am
wanting
to
mail merge that data... but when selecting merge fields in a word
document, i
cant see my user-defined fields. can i do this? or do i need to use
fields
that are already built into outlook?

im using outlook 2003

please help

Mark