"outlook express" wrote:



"Paul" wrote:

I am getting the same error message after reinstalling Windows XP and then
installing Office 2003. Prior to it I was using Office XP(2002). I have been
able to set up my email account using the Control Panel/Mail icon and connect
to the Exchange server because on clicking Check Name in the final step, it
underlined my username. But when I launch Outlook 2003, I get the error
message - "Unable to open your default e-mail folders. You must connect to
your Microsoft Exchange Server computer with the current profile before you
can synchronize your folders with your offline folder file." I click on OK
and Outlook 2003 closes.

Can you please give me a step-by-step solution? Thanks a lot.


"jdamon" wrote:

I tried a new profile using "archive" and it worked. Thanks for your help.

"Diane Poremsky [MVP]" wrote:

try a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
Thanks for the suggestions. Sadly, they only changed the probelm. I've
tried creating a new pst and renaming old ones. Now when I start
outlook, I
get an error that says "Cannot start Microsoft Outlook. Unable to open
the
Outlook window. The set of folders could not be opened." I got the same
message with pst's "Outlook", "Archive", and "outlook1". Any other ideas?
(I
aslo tried a repair/install from rhe disc. )

"Diane Poremsky [MVP]" wrote:

did you verify it's trying to open your pst? did you try renaming the
pst?
That error often means there is a problem with the pst and it should (but
doesn't always) create a new one when it can't find your pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"jdamon" wrote in message
...
After an install of office 2003, outlook will not open. It says to
create
a
user account, but that doesn't help. I've rebooted, and instaled all
updates. Any ideas?





Ccn anyone answer Pauls question? I have the same issue. I created a new profile to get better performance with oulook 2007 (awful) Once I created the profile I get the same error message.
"cannot open your default email folder, the file c:/document and settings,
ost is not an offline folder, and.....connection to mic exchange is
unavailble. Outlook must be online or connected (which I am) to complete the
action. I'm confused, can someone please help me, with specific steps.

Thanks.