hello,
we have cached mode used and we are connected via RPC/TCP. Should I try to
switch cached mode off?
Thank you very much for replies.

"neo [mvp outlook]" pí¹e v diskusním
pøíspìvku ...
Interesting, Outlook 2003/7 should switch to polling the Exchange server
when the UDP packets don't make it from server to client. Since you
mentioned "connected", I'll assume cached mode is being used. Connecting
to Exchange via RPC/TCP or RPC/HTTPS?

"Jiøí Cvrk" wrote in message
...
Thank you, we are using Outlook2007, on Windows XP(patched).


"neo [mvp outlook]" pí¹e v diskusním
pøíspìvku ...
You don't mention what version of Outlook you are using, but with older
versions (Outlook 97 thru 2002) a personal firewall could interfere with
receiving new items. The reason why is that the personal firewall (e.g.
Windows Firewall included in XP) will block the UDP network packet from
Exchange to the desktop informing Outlook something is new, come check
and redraw your interface accordingly. This UDP network packet cannot
be locked to any specific port.

/neo

ps - to verify the above, rather than restarting Outlook. The user just
has to switch away from Outlook's Inbox and then back to it.

"Jiøí Cvrk" wrote in message
...
November, 25th,
hello,
we have problem with emails.
Sometimes somebody, often, has problem with emails (I have mentioned
such situations before). Outlook is f.e. on desktop, notices that
connected to our exchange server. But:
no new emails are coming.
What helps? Quit outlook and check, if it can be seen in taskmanager,
kill Outlook process in taskmanager, Outlook remains there, and start
Outlook again.
To simply restart Outlook only helps not.
Can you advice us any better another solution? Thank you for help.
Best regards,
---
Jiøí Cvrk
http://www.cvrk.com