Hi Jocelyn (& welcome from the UK!).

Tried what you suggested with no success. after getting another friend who
works a little in IT, we worked out the reason at long last. I had 2
aparently Personel Folders in my .PST / .OST files.... The contacts that was
coming over was different to the contacts I was using. Deleted the old
contacts & then brought over the new ones & closed the offending Personel
folder. Now it all works hunky dory. As I said at the begining I am not that
expert in these things - I just want them to work so that I can work!

Many thanks again for your time, patience & interest. Hopefully it will stay
OK from now on. I am also hoping that the forms issue was with the other
folder (!).

Kind regards

Frank

"Jocelyn Fiorello" wrote:

Now I'm getting confused -- you said (in #2 of your original message) you
exported your Exchange data to a .PST and then you imported to your
laptop...but now you're saying you don't have any .PST files. If the correct
data is all in Exchange, you need to export it to a .PST file (or even
better, open a new .PST file in your first machine and copy the contacts to
it, then close the .PST out of Outlook and copy it to your laptop - make sure
it's not marked read only when it gets there), then open the .PST in Outlook
on your laptop using File | Open | Outlook Data File.

--
Jocelyn Fiorello

*** Messages sent to my e-mail address will NOT be answered -- please reply
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"Jocelyn Fiorello" wrote:

Have you checked your view settings on the laptop to see if maybe those
"missing" contacts are just hidden somehow? What if you do a search?

When you say "you think" you imported the contacts, what do you mean? If
you exported them from Exchange to a .PST on the first computer, you should
just be able to open that .PST in Outlook on the laptop via File | Open |
Outlook Data File.

--
Jocelyn Fiorello

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"FrankJB" wrote:

Hi Jocelyn, & thanks for the your reply

I trie a number of ways to get over this.

1. First I just logged on using my usual name / password onto our Exchange
server & found these missing contacts.

2. I exported the contacts both as a pst file & as csv & then imported them
into contacts (well I think thats what I did!)

3. I swappd over the ost file from my old laptop to my new one.

In each case the offending contacts don't show themselves.

4. I repeated 1. again..

Heaven knows why only some are affected & what has happened to these in the
past!. I did notice that somw contacts brought up a text box about forms but
I took no notice as clicking gave me the contact & no-one here had a clue.
Only now I feel that this has to do with the problem.

Hope you can help

Cheers

Frank


"Jocelyn Fiorello" wrote:

Can you explain in detail how you transferred the data from one machine to
the other?

--
Jocelyn Fiorello

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only to the newsgroup to preserve the message thread. ***


"FrankJB" wrote:

Hi, I was running Outlook 2002, upgraded from 2000 for the last 7 years or so
on my old 2000 laptop. Last 4 years has been under an exchange server. I now
want to move these across to my new laptop running XP/Outlook 2002. Easy I
thought, just close & synchonise. & connect my new Laptop. Wrong. While all
of the emails etc came over, I am missing about 150 out of 750 contacts. A
few days of copying ost files etc without any success. I have realised that
some of these contacts on opening come up with a "missing custom form" box
before opening and perhaps this is connected.....
I suspect i need to know how to tranfer these 150 odd contacts back into
default form formats without affecting the others. Is that right?

I am not particularly knowlegeble but at our server admisitrator has not a
clue about it I am a little desperate here! Easy solutions welcomed please!