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Old December 4th 07, 08:42 PM posted to microsoft.public.outlook
Michael Price
external usenet poster
 
Posts: 5
Default I can send email with attachment receiver cannot open attachment

This has nothing to do with another computer. It is all on one machine.

The mail format is HTML. Haven't used RTF in years.

Also it is ATTACHMENTS. The body of the message is fine.

Also, as for the default message type it is HTML, not RTF for a clean
install of outlook.



"Gordon" wrote in message
...
"Michael Price" wrote in message
...
I don't think that is it at all. I am having the same problem on my wife's
computer. I log into her machine and configure Outlook for myself and all
works fine. For her every attachment is corrupted to the receiver. They
look fine on her machine.

I have tried deleting her outlook profile including the OST files to no
avail. It is extremely frustrating.

Other mail clients work fine.


But logging in to another machine and deleting data files doesn't answer
any of the questions that Kathleen asked you! The default setup on ANY
installation of outlook, whether on your machine or some other, is to send
email in Rich text Format. Non-Outlook mail clients cannot read RTF email!
You don't change that setting by deleting data files or logging on to
another machine with the same default settings!
Again, if BOTH your machines are using Office 2007, the DEFAULT file types
CANNOT BE READ NATIVELY by any other version of Office! Again that
behaviour is NOT changed by deleting Outlook data files or logging on to
the other machine!

So, are BOTH instances of Outlook set up to send email in Rich text Format
(Tools-Options-Mail Format) AND/OR, are you both using Office 2007 and
sending to non-Office 2007 users?

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