Is this on Vista? Maybe the user needs to right-click on the installer and
run with admin rights. In addition, to install any PIA or a Framework
version or the VSTO runtimes you need admin rights anyway.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Ronnie" wrote in message
...
Hi,

We developed an Outlook 2007 plug-in using VSTO 2005 that generally
installs and works fine. However, On one customer machine the "2007
Microsoft Office Primary Interop Assemblies" (PIA) installation fails
with a message:

"Error 1316. Setup cannot read from file C:\Temp\piaredist.msi. Check
your connection to the network, or CD-ROM drive. For other potential
solutions to this problem, see SETUP.CHM."

We've searched Office CD and MSDN for this file but couldn't find it.
I found that others reported this issue in the past but I don't see
resolution anywhere.

Does anyone know what this error means and how to resolve it?

Thanks,

Ronnie