I googled on that error message and all the information seems to indicate
that error usually occurs when a previous installation of the same package
was previously performed. I'd look up the various suggestions on that error
and also see if the PIA is already installed there.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Ronnie" wrote in message
...
snip
Ken,

This is XP SP2. The user is logged in to a domain but has admin
privileges on his machine.

Thanks,

Ronnie