Hi Frank,
This is Geoff (also known earlier on the newsgroup as Moir - but always
under this subject heading) and I am sending this post from another computer
(because I cannot reply using my own computer - the crux of the problem).
Here is a copy of the original error message and the only I get;
"A time-out occurred while communicating with the server. Subject ' ',
Account: 'mail.iinet.net.au', Server: 'mail.m.iinet.net.au', Protocol: SMTP,
Port: 25, Secure(SSL): No, Error Number: 0x800CCC19"
My ISP and I have spoken at great length regarding this problem, removed my
account, added back in again, re did the server settings and all this still
made no difference.
I have uninstalled my anti-virus program, uninstalled my ZoneAlarm, turned
off the Windows firewall, have no anti-spam program and still cannot send
any REPLY.
I have deleted Outbox, Sent and Pop3iudl. Still not able to REPLY.
I have reformatted my hard drive, clean install of WinXP, created a new
identity under OE6 (which I now use as the default identity instead of the
Main Identity) before I set up my account with my ISP. I have tried
increasing the timeout for sending emails and newsgroup posts but this did
not work either. I can send a NEW Compose email but CANNOT reply to ones
that have come in. I cannot reply to posts in these newsgroups either.
After placing the error number in Google search I was lead to Microsoft Site
which indicated also problems with various anti-virus programs. I do not use
any of the programs mentioned (I use Computer Associates EZ Trust). But I
would have thought that a clean install of the operating system would rid me
of the problem. Unfortunately this is not the case.
I really am at my wits end trying to solve this problem.
And I do appreciate you interest and help as I appreciate help from PA Bear
and Bruce Hagen (whom I expect will also read this post).
Geoff
"Frank Saunders, MS-MVP OE" wrote in message
...
"Geoff" wrote in message
Damn.....Did clean install of Win XP Pro SP2, made a new OE6 Identity
(before setting up account and connecting to internet) and I still
have the problem of REPLYING to received emails!!What has gone wrong??
A time-out occurred while communicating with the server. Subject '
Emailing: KickingElephants1.wmv', Account: 'mail.ozemail.com.au',
Server: 'mail.ozemail.com.au', Protocol: SMTP, Port: 25, Secure(SSL):
No, Error Number: 0x800CCC19
This is usually caused by an anti-spam program or and anti-virus set to
scan
email.
Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names
in
OE.
The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0
"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806
"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam
See also
http://help.expedient.com/mailnews/n...ntivirus.shtml
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/