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Old February 27th 06, 04:03 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Sending mail PROBLEM

Looks like we maybe in the *Gremlin* stage. This is very hard to find an
answer for.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Geoff" wrote in message
...
Wow - that post came from my computer..... first time for a long time that
I have been able to reply and I haven't made or tried any changes from
earlier times.


"Bruce Hagen" wrote in message
...
I see this post, but was hoping it was fixed. Since there was multiple
posts, (I know you had no choice), forgive me for anything that is
repeated.

Not the problem since you have turned them off, but never run two
firewalls at the same time.

Were you ever using Norton? Add/Remove many times does not remove it
completely.

To remove Norton completely, see:
http://www.eweek.com/article2/0,1759,1659201,00.asp
and:
http://support.microsoft.com/?kbid=878462

And see if anything here is relevant:
http://support.microsoft.com/?kbid=813514

It is also possible for *bugs* to remain on your computer even with a
clean install.

Courtesy of MVP Robear Dyer:

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware.
**Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

Still trying, but running out of answers.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Bert Bait" wrote in message
...
Hi Frank,

This is Geoff (also known earlier on the newsgroup as Moir - but always
under this subject heading) and I am sending this post from another
computer
(because I cannot reply using my own computer - the crux of the
problem).

Here is a copy of the original error message and the only I get;

"A time-out occurred while communicating with the server. Subject '
',
Account: 'mail.iinet.net.au', Server: 'mail.m.iinet.net.au', Protocol:
SMTP,
Port: 25, Secure(SSL): No, Error Number: 0x800CCC19"

My ISP and I have spoken at great length regarding this problem, removed
my
account, added back in again, re did the server settings and all this
still
made no difference.

I have uninstalled my anti-virus program, uninstalled my ZoneAlarm,
turned
off the Windows firewall, have no anti-spam program and still cannot
send
any REPLY.

I have deleted Outbox, Sent and Pop3iudl. Still not able to REPLY.

I have reformatted my hard drive, clean install of WinXP, created a new
identity under OE6 (which I now use as the default identity instead of
the
Main Identity) before I set up my account with my ISP. I have tried
increasing the timeout for sending emails and newsgroup posts but this
did
not work either. I can send a NEW Compose email but CANNOT reply to ones
that have come in. I cannot reply to posts in these newsgroups either.

After placing the error number in Google search I was lead to Microsoft
Site
which indicated also problems with various anti-virus programs. I do not
use
any of the programs mentioned (I use Computer Associates EZ Trust). But
I
would have thought that a clean install of the operating system would
rid me
of the problem. Unfortunately this is not the case.

I really am at my wits end trying to solve this problem.

And I do appreciate you interest and help as I appreciate help from PA
Bear
and Bruce Hagen (whom I expect will also read this post).

Geoff





"Frank Saunders, MS-MVP OE" wrote in message
...
"Geoff" wrote in message

Damn.....Did clean install of Win XP Pro SP2, made a new OE6 Identity
(before setting up account and connecting to internet) and I still
have the problem of REPLYING to received emails!!What has gone
wrong??




A time-out occurred while communicating with the server. Subject '
Emailing: KickingElephants1.wmv', Account: 'mail.ozemail.com.au',
Server: 'mail.ozemail.com.au', Protocol: SMTP, Port: 25, Secure(SSL):
No, Error Number: 0x800CCC19

This is usually caused by an anti-spam program or and anti-virus set to
scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server
names
in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that
OE
times out. Since some of the received messages have large (often
virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."

http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files
are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including
email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."

http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff
doesn't
have the statement included as it was considered an embarrassment. If
you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/









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