
December 11th 07, 08:18 PM
posted to microsoft.public.outlook.calendaring
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User does not exist - calendar issue
Nope, all users exist and have good addresses and none are set up as
delegates, nor have they been set up to have a forward performed.
That was a great suggestion, though. Thanks.
"TechieBird" wrote:
Are the problem addresses users who no longer exist? If so, is it possible
that those users were delegates to people who are on the invitee list?
I'm thinking of a situation like this:
- Alice has two assistants, Bob and Carly, who are delegates on her mailbox
and receive her calendar invites
- Carly leaves the company and her mailbox is deleted *but* Alice forgets
to remove Carly from her delegates list
- Dave sends Alice a meeting request. Because she is set up for the
request to go to her delegates, the server tries to send it to Bob and Carly.
- Because Carly doesn't exist on the server, Dave gets a message back from
the server saying her address couldn't be resolved - which confuses him
because he never sent her anything!
- If Alice looks in her list of delegates (Tools Options Delegates)
she'll see Bob plus one other account that used to be Carly, but which no
longer has a name showing. If she removes the strange looking account then
the problem should go away.
Of course the problem for Dave is that if he sent the meeting request to 10
people then he doesn't know which of the 10 has a delegate problem - which
makes it interesting to troubleshoot...
I'm not sure if what you're seeing is the same or not, but I hope this is of
some use!
--
TechieBird
http://bwain-dump.blogspot.com
"Macinslaw" wrote:
Thanks so much for the response. My user is using the GAL and I have
personally deleted the nickname cache store 2ce. I will read the article you
point to. Whatever it is, I do not believe that your suggestion will prove
fruitful for I have already performed this operation. But your suggestion is
much appreciated and I welcome any further ideas on this issue.
"Nikki Peterson [MVP - Outlook]" wrote:
The first thing I would check is:
Is your creating client using his own contacts to select the recipients? If
so,
he may be using old information. Have him delete them from his contacts and
use the GAL. If this is not the case, perhaps he is using his Outlook
"NickNames"
feature to select the clients. Have the client delete the names from his
nickname
cache and try fresh from the GAL.
There is some information on the "NickNames" or "Name Resolution" feature
at the following URL:
http://www.slipstick.com/contacts/index.htm#resolve
Nikki Peterson
"Macinslaw" wrote in message
...
We are running an exchange 2000 server with Outlook 2002 clients. I have
only one user who is having an issue:
He will create an appoinment to several users. The appoinments go out
fine.
But if he recalls, changes or updates the appointment, an error message
gets
generated as an email stating that several users do not exist. The list
fluctuates a little, but there are 2 in the list that are always on the
list.
I have racked my brain and cannot find a resolution to this issue. I have
performed a re-install of Office, a repair install of office, deleted
cache,
deleted contact list and checked it, defragged, checked for malwayre, used
every search parameter I can think of and I am unable to find anything
even
close to tis issue.
Can someone please assist us with this, this user is really on my back
about
it, this feature is probably the only one he really knows how to use the
best! LOL
Any help would be appreciated.
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